Retail Return Policy
Action Upholstery Supply: Retail Return Policy
At Action Upholstery Supply, we want you to be completely satisfied with your purchase. If a product doesn't meet your needs, we are here to help.
90-Day Return Window
We offer a generous 90-day return policy for our retail customers. You have 90 days from the date of delivery to initiate a return for any reason.
Return Conditions
Standard Returns: We accept returns for both defective and non-defective items.
Condition: Items must be in original, unused condition. For cut goods (like vinyl or fabric), please ensure the material has not been cut or altered further by you.
Exchanges: We are happy to process exchanges if you ordered the wrong color or size.
Fees & Shipping
Restocking Fees: We do not charge a restocking fee for retail returns.
Return Shipping: For standard returns, the customer is responsible for the return shipping costs. If the item is defective or arrived damaged, we will provide a pre-paid return label at no cost to you.
How to Start a Return
To begin a return, please Contact Us with your order number and the reason for the return. We will provide you with an RMA (Return Merchandise Authorization) and instructions on where to send your package.